In order to check out using your credit card you must enter the correct billing information. The information must match what is on file with your credit card company including your name, address, and billing zip code. You can have your order shipped to a different address if you'd like. If you are not sure what they have on file please do not make multiple attempts to pay as the system will mark your order as fraud, decline your payment, and future orders won't be accepted. You can always check with your banking institution by calling them to verify what billing information is on file. This is for your security and to prevent fraudulent activity. If you need help placing your order please contact customer service and we will be more than happy to assist. Thank you.